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Justin Tatum is a top-performing sales coach at A One Garage, renowned for achieving $1.4 million in year-to-date revenue and a $4,500 job average. With a unique blend of empathy, accountability, and practical coaching techniques, he inspires technicians to elevate their sales performance and build lasting customer relationships.
In this episode, we talked about addressing sales objections, accountability, empathy...
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Andy Hobaica is an elite HVAC Sales Performer at Hobaica Services. He’s a proud husband & father of two who has a passion for helping others.
In this episode, we talked about "stop selling, start helping" philosophy, balancing repairs vs. replacements, customer-centric culture...
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Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences. The Power Certification Program partners with contractors across the U.S., Canada, and Australia, certifying CSRs to deliver world-class service while achieving an 85% booking rate.
In this episode, we talked about CSR call performance, selling service agreements, technician soft skills...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDSteve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo’s David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals.In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Kathryn Howard has worked in call centers, served as an HVAC service manager, and gained experience in the field with sales. Earlier this year of 2024, she took over Lee's Air, Plumbing, Heating, & Roofing, leading the company to extraordinary growth. She believes that, regardless of gender, race or country of origin, that anyone can succeed in the trades.
In this episode, we talked about self-worth, team recognition, women in the trades, HVAC innovation...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDJocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements.
In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDWeldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US.
In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...
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Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a platform partner helping to produce $500 million in total platform revenue, demonstrating his expertise in business growth and operational excellence.
In this episode, we talked about call-by-call management, technician accountability, out-of-field transitioning...
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Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20 years of technical experience, Phillip combines deep industry knowledge with a consultative sales approach, focusing on listening to customers and addressing objections with confidence. He emphasizes the importance of mindset, discipline, and self-confidence in achieving high performance, both personally and within his team.
In this episode, we talked about sales, communication, addressing objections...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDJason Walker is an HVAC expert with over 15 years of experience, previously serving in law enforcement. He hosts the successful podcast "HVAC Masters of the Hustle," which has been running for six years and focuses on sales training and business growth. As a national trainer and speaker, he has delivered impactful presentations at major industry events, helping others elevate their careers.
In this episode, we talked about consistent processes, overcoming fear, changing customer behaviors, disconnecting and recharging as a leader...
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Eddie Wells is a combat veteran who developed leadership skills during his time in the U.S. Army. He worked his way up from an electrician apprentice to a branch manager, leading teams to record revenue and profits. As Vice President of the HVAC division, Eddie has driven business growth through mergers, acquisitions, and market expansion.
In this episode, we talked about mental preparation, payment plans, review requests, professional closing...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Jeremy Miner is the Founder of 7th Level and the N.E.P.Q Sales Methodology. He was ranked as the 45th highest-earning producer globally, consistently earning seven figures annually as a commission-only sales rep. His company, 7th Level, was named the fastest-growing sales training company in the U.S. by Inc. Magazine and recognized globally by Selling Power. Jeremy’s sales techniques are rooted in behavioral science and psychology, and he has contributed to numerous prestigious publications on sales and human behavior.
In this episode, we talked about behavioral science in sales, tone and communication, emotional triggers in decision-making...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
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Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.
In part 2 of our conversation with Doug, we talked about effective communication, persuasion, sales interactions...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/
Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.
In this episode, we talked about key processes, communications, customized programs...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/
Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. John Whitfield is an expert Rilla user in the home services industry.
In this episode, we talked about artificial intelligence, sales coaching, remote coaching, sentiment analysis...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
DJ Carty is a seasoned professional in the plumbing industry, with more than 15 years of experience. Today, he works alongside his son at Benjamin Franklin Plumbing in Pleasantville, New Jersey.
In this episode, we talked about plumbing, service calls & appointments, water filtration...
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Sandy Papavero is the Director of Sales and Marketing at CEO Warrior and a business coach for Tony Robbins and Chet Holmes. Known as "The Unparalyzed Perfectionist,” she is a communication consultant who empowers individuals to rethink their reality.
In this episode, we talked about mindset, belief systems, neuroplasticity...
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