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  • What does it *really* mean to meet people where they’re at? What can happen when we surrender to the serendipity of life? And how do we become aware of our own edges?

    This episode is punctuated with some big, beautiful questions that Maggie Coulter so eruditely explores with me through the lens of trauma-informed, inclusion-based facilitation.

    Join us as Maggie shares her life’s experiences, unravelling everything from boundaries to blindspots, and the inner work we must do to not only avoid stepping on emotional landmines - but to handle them with the utmost care and respect.

    A vulnerable and enlightening conversation - I thank you, Maggie!

    Find out about:

    How Maggie’s experiences have informed her own practice as a trauma-informed coachProjecting our own ideas: how to separate our stories from the group’s traumaWhy we must heal ourselves first, before we can hold space for othersHow to recognise and appreciate the vulnerability of participants opening upThe power of options in trauma-informed workThe importance of considered word choice and recognising nuanced body language

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    Links:

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    Connect to Maggie Coulter:

    LinkedIn

    Website

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  • What does it mean to unbuckle ourselves from certainty and step with both feet into the space between question and answer? It means to be a facilitator, of course! To trust in the process, to find structure in the spaciousness, and to shapeshift as new technologies emerge.

    It’s something Mark Tippin has learnt over years: the answers come when we accept that we don’t need them all to begin. It’s a commitment to curiosity that he’s nurtured along the way.

    Join us for a macro look at facilitation and a micro look into the AI petri dish, as we ask: is it killing our curiosity or curating it? Full of wisdoms from Mark, stories and nuggets of advice.

    Find out about:

    How to let go of the need for certaintyWhy empathy is not a facilitation skill, but a responsibilityThe role of AI in facilitation, it’s help, and its hindrances for humansThe feed our curiosity as facilitatorsHow to make learning a lifelong endeavour that embraces adaptationThe importance of trusting in the latent genius of the group

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    Connect to Mark Tippin:

    LinkedIn

    Support the show


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  • The author of the indomitable Liberating Structures joins me in the podcast chair this week - a book that has offered wisdom to facilitators from all four corners of the world, and built organisations from the ground up - the one, the only Henri Lipmanowicz!

    So simple they feel alchemic, Henri’s 33 microstructures are a field guide for transformation. Small, no-nonsense shifts in how we work together, his methods set free ideas, build trust, and enable creativity and collective intelligence - so often stifled by conventional complexity.

    Henri’s expertise is invaluable for every leader, facilitator, workplace, or community ready to change how they collaborate. Learn from the master himself in episode 297!

    Find out about:

    The story behind Liberating StructuresHow LS create the conditions for emergence, innovation, collaboration and inclusivityWhy conventional structures produce top-down meeting dynamics and limited participationHow LS can transform virtual meetings by engaging and including every participantThe importance of allowing intuition to organically guide a group

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    Connect to Henri Lipmanowicz:

    LinkedIn

    Website

    Support the show


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  • Everyone who steps into our workshop room brings their own experience. An emotional backpack of mosaic stories, hardships and histories - some, more traumatic than others.

    But the weight of trauma demands a special kind of care: far beyond empathy, we must show up with a deep sensitivity and respect that fosters non-triggering, inclusive spaces.

    Rachael Dietkus knows this better than most. As a social worker-designer and the first trauma-informed subject matter expert at the White House, she’s been at the helm of understanding some big, complex social issues - from masked gun violence, to how racism shows up in healthcare.

    This week, Rachael teaches us her craft of trauma-informed design, peppered with brilliant anecdotes, thoughtful insights and guidance - there’s lots to learn, think about, and apply.

    Find out about:

    What it means to facilitate with trauma sensitivityThe importance of rejecting rigidity to make space for deep, meaningful conversations The key difference between therapy and facilitating therapeutic exchangesThe importance of eliminating the element of surprise when dealing with complex issuesHow to foster safe spaces that don’t demand a vulnerability of participants


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    Website

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  • What can we learn about ourselves when we silence the world outside, quieten our voices, and make peace with discomfort, in the knowledge that everything in life is impermanent?

    At the end of October, I stepped into my fifth silent Vipassana retreat to ask myself that question once more. I left my voice, my phone, my negativities, and my niggling thoughts at the door for 10 days, committing my mind and body to the ancient Indian practice of ‘seeing things as they really are’.

    Come with me for a special, soul-searching episode, as I bring you into the inner workings of my mind during the retreat. I share the wisdom I found along the way, and why practising mindful, non-reactive observation forms the roots needed for effective facilitation, leadership, and life! I hope you enjoy.

    Find out about:

    The ancient 2500-year-old method of Vipassana meditationWhy leaders and facilitators who do the inner work can face conflict with confidenceWhat Vipassana can teach us about managing our personal triggersWhy letting go of sensation, emotion, desire and the need to control, builds a resilience for life

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    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Myriam Hadnes:

    LinkedIn

    Learn about Vipassana

    Support the show


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  • Burning Man is the ultimate expression of radical, creative trust. As 80,000 people from all over the world gather in the Nevada Desert, they join together on a blank canvas to co-create a utopia of art, community, culture and human spirit - leaving no trace that the event ever happened.

    In this sprawling temporary city of interactive installations, music, dance and expression, how do you grant creative freedom with the trust that everyone will keep the cultural essence of Burning Man alive?

    Rob Blakemore, the regional contact for the UK tells us all in this fascinating conversation! With collaboration, emergence and participation at the heart of this enigmatic event - facilitators, get ready to be inspired.

    Notes:

    The 10 principles of Burning Man that defined its ethosWhat facilitators can learn about the event’s experience designHow Burning Man embraces a culture of participation, radical enablement and experimentationHow to foster trust in people while giving them the freedom to exploring new ideasThe concept of non-transactional, non-judgemental gifting

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    LinkedIn
    Burning Man
    Mind Blown

    Support the show


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  • Are facilitators just salespeople in disguise? We’re not on commission, we’re not driven by a desired outcome, we don’t have a product, and nor are we in a numbers game… and yet, the longer I spoke to Alan Versteeg this week, the more I realised just how much we have in common.

    And if you still don’t believe me, Alan is here to change your mind - after all, this is where he shines! Alan has been selling perspectives to people for many, many years, inviting them in to realise new ideas - rather like that of a facilitator.

    Learn how Alan masters the influence of persuasion, how he’s perfected the art of authenticity to build trust, and why he believes the buy-in of a group is actually your secret sales pitch.

    Find out about:

    The intersection of facilitation and sales: from trust to perception and psychologyAlan’s 26-year sales experience in selling perspectivesWhy leaders need to master buy-in if they are to inspire new perspectivesThe importance of appealing to someone’s values - not their idealsThe 6 Ps of persuasion

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    Links:

    Watch the video recording of this episode on YouTube.

    Download the 6P Cheat Sheet

    Connect to Alan Versteeg:

    LinkedIn

    Website

    Support the show


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  • What is your inner calling? For many facilitators, it’s to build spaces of deep, life-affirming connection. After all, facilitation is more than just its methodologies and its tools; it’s about doing the soul-searching inner work to understand ourselves better, for participants and facilitators alike!

    For Jutta Weimar, founder of the Berlin-based Facilitation Academy, her calling was a gift. She joins me for a big, warm hearted episode brimming with self-awareness, healing and connection, as she shares the inner game that has defined her outer facilitation game.

    A beautiful and inspiring way to spend an hour of your day! Please press play and join us.

    Find out about:

    How do we create the structures for freedom to take place?Why we learn as much from participating as we do from practicingWe can make fairer spaces by understanding other people’s obstaclesAuthority projections, what they are and how to overcome themHow to be your authentic self, to invite others into their authenticity

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    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Jutta Weimar:

    LinkedIn

    Website

    Support the show


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  • There is great richness to be found in human connection - when we know how. To truly see others, to step into vulnerability and to find hidden reflections in ourselves.

    Maria Arpa is an absolute powerhouse of inspiration. From mediation to facilitation, she’s made it her life’s purpose to change the path of others for the better: working with people in extreme poverty, areas of knife crime, and social deprivation to overcome conflict, seek peaceful dialogue, and find connection they never knew possible.

    Guiding us through learnings from the streets of London, prisons and social neighbourhoods, all the way to the corporate corridors, this episode packs a powerful punch! It’s an exploration of humanity, hope, and the healing of the self.

    Find out about:

    Maria’s Dialogue Road Map method of communicationHow we can support groups to have vulnerable conversationsWhy what you see in others is a reflection of yourselfExpressing and recognising the language of needsWhy we must create specific spaces to change the system

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    Connect to Maria Arpa:

    LinkedIn

    Website

    Support the show


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  • How can you create the life of your dreams, where your work not only pays the bills, but brings you daily joy, creative fulfilment and purpose?

    Possibilitarian, artist and author Dave Gray joins me in this episode to introduce us to the art of the possible. He generously shares his life’s lessons in business and creativity; from building his $10 million agency, to becoming an accidental author of 3 books, and his creative community brainchild, the School of the Possible.

    A rich, expansive conversation, filled with inspiration, with lots to savour and apply in your own business!

    Find out about:

    What becomes possible when you take away the label of facilitationThe pitfalls of not having an external meeting facilitatorThe structures and rules needed to fulfill meeting rolesHow to apply standardised practices while still allowing room for emergenceWhy empathy maps can act as your north starThe constraints you should put in place for starting a business

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    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Dave Gray:

    LinkedIn

    Website

    Support the show


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  • Have we forgotten how to play? Applied play theorist, strategist, and consultant Minna Taylor, certainly thinks so!

    As an actor and theatrical voice coach in a past life, Minna has made it her life’s purpose to invite creative expression, deliberate play, and the power of surrender into people’s lives. She now helps organisations to excel in the infinite game of work, showing them that play is not the pursuit of frivolity, but the spaciousness to think, to create, to adapt, and exist with ease.

    Minna brings beautiful, articulate thoughts, intelligence and effervescence to some big ideas: from psychedelics to psychological safety, the industrial revolution, to decentralising your ego. What a joy to speak with her!

    Find out about:

    The multi-layered notions of play - and its misconceptionsWhy play is both the absence of control and the opposite of performanceThe need for play in the corporate worldWhy we must dismantle belief systems in society to make space for playThe importance of embedding learning into an organisation with integrity and intent

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    Connect to Minna Taylor:

    Linkedin

    Website

    Support the show


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  • A conversation is a delicate dance between two people. From one to the other, stories slowly unravel, surprises are met, ideas come to life, and life is learnt as words flow freely between us. But to make a conversation great, we must relish the silences, the questions, and the spaces in between - because it is only with curiosity and presence that we can take the conversation to places we never imagined.

    This week, I am in conversation with me, myself, and I for a special solo episode on the lost art of conversation. As a facilitator, podcast host and experienced conversation partner, I share my wisdoms, tips, non-negotiables, and ingredients for a great conversation.

    I hope the irony is not lost on you!

    Find out about:

    My 3 rules for effective question askingWhy the follow-up question is the most important question of allThe beautiful importance of silence in conversationsThe power of the word ‘and’ to open the door to a new perspectiveWhy do we stop having great conversations with our loved ones?

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    Links:

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    Connect to Myriam Hadnes:

    LinkedIn

    Website

    Support the show


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  • Corporate training doesn’t have to be boring. In fact, it can be playful, curious, a little bit magical, and dare I say it - fun. And this week I am joined by the creative magic of not one, but two brilliant guests who are here to tell you how: Simon Edwards and Ian Byrne.

    Hailing from the worlds of game design and facilitation, we delve deep into the wondrous realm of learning in all of its curious, human forms. Together, they share the eureka moments of their immersive experiences, the evolution of leadership in L&D, why ancient Vipassana meditation has the power to overcome ego, and the art of giving radical candor.

    Tune in and get ready to learn!

    Find out about:

    The two halves of an organisation: the informal and the formalThe role and limitations of AI in organizational change, learning and facilitationRecognising the cultural differences of engagementAction learning: how to turn theoretical learning into realityWhat we can learn from neurodivergent thinkingThe power of pausing to listen to your body

    Don’t miss the next episode: subscribe to the show with your favourite podcast player.

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    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Simon and Ian:

    https://mindblown.io/

    https://www.linkedin.com/company/mindblown-adventures/

    https://www.facebook.com/MindBlown.io

    https://www.instagram.com/mindblown.io/

    https://www.linkedin.com/in/simon-edwards-93312318/
    https://living-systems.com/
    https://www.linkedin.com/in/icbyrne/

    Support the show


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  • Defiant slowness: it’s a salve, a rebellion, and a lifelong endeavour when we have been taught to live fast, 100mph lives. Because only when we turn down the speedometer, can we be present enough to think deeply, connect to ourselves, bond with others, and experience the joys of simply being.

    It’s why Marike and Clinton relish slowness in their facilitation practice, carving out interludes that delight in the details, welcome appreciation into the room, nurture real relationships, and create the breathing space for intention.

    We explore the beautiful macrocosm of slowing down in episode 286. Woven with wonderful stories, aha! moments and words you will want to press pause upon, Marike and Clinton bring a rich, eloquent perspective to facilitating with thought.

    Find out about:

    Why slowing down can help us to be more thoughtful, purposeful and connectedHow to address difficult participant behaviours with curiosity, rather than judgmentWhy genuine, deep relationships often comes at the price of discomfortThe importance of delighting in the details, both inside and beyond the workshop space

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    Connect to Marike and Clinton:

    Marike Groenewald

    Clinton du Preez

    Website

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  • As the old adage goes, failing to prepare, is preparing to fail. But how do you prepare for something as catastrophic as a natural disaster?

    Scott Winter helps people, teams and organisations to struggle more effectively and step into their greatness. He’s done so for communities in California to recover from the devastation of wildfires, as well as countless others, showing up with life-affirming purpose, humanity and presence as a facilitator, to re-mould stress into hardy resilience for the future.

    In this brilliant and vulnerable conversation, he shares his work in co-regulating mindsets, how to make it easy to talk about difficult things, and why with the right tools, every experience can be turned into a learning opportunity.

    Find out about:

    How to create safe spaces that address high-stress situations with rationalityThe three Rs of resilience: Readiness, Response, and RecoveryThe art and science of asking questionsLearn about the Red Zone, Green Zone, Pink Zone frameworkDifficultating: how to facilitate difficult conversationsHow to mindfully embrace triggers in othersThe importance of asking: what do we not want to take into the room?

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    Connect to Scott Winter:

    LinkedIn

    Website

    Support the show


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  • The relationships in our life are a lot like gardens: they need watering, a little pruning here and there, some de-weeding, and a whole lot of love! But what about the people we spend most of our time with?

    Our co-workers are often overlooked in the garden of relationships, but it’s one that requires just as much time, care and attention as any other. Enter: the biggest mischief maker, Emily Hinks!

    Firm in the belief that the world of work could do with more joy, she helps people to connect, collaborate and create company cultures to be proud of, in playful and energising ways. She generously shares her mischievous ways with us, her experience with the likes of Netflix, and how she facilitates richer human connection in the new era of work.

    Press play and spend a joyful hour with Emily!

    Find out about:

    The ROI of human connection at work and its role in building company cultureThe importance of connecting teams to company values in contextual waysWhy the post-pandemic workplace needs facilitation to nurture digital connectionsHow to host meetings more effectively as a non-facilitatorEmily’s small but mighty hacks for elevating every voice in a meeting

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    Links:

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    Connect to Emily Hinks:

    LinkedIn

    Website

    www.emilyhinks.com
    www.mischiefmakers.com
    www.routesin.com

    Support the show


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  • In the autumn of 1996 in Palo Alto, Dan Newman had a career-defining epiphany: facilitation is playing other people’s games with your own rules. It’s something that has stayed with him on his journey from consultant to facilitator, as he solves complex organisational problems by asking: how are their rules preventing them from winning?

    We cover a lot of ground from Dan’s storied career in this brilliant conversation, dancing from the debate of the neutral facilitator, to cultural communication traits, the psychology of music, and why he will happily fine his clients for breaking the rules!

    Full to the brim with facilitation lessons to learn, try and apply yourself.

    Find out about:

    Tips, insights and anecdotes from Dan’s nearly 30 year careerThe key differences between the role of the facilitator and the consultantHow to rebuild people’s ‘finite games’ into ‘infinite games’, with a positive-sum outcomeHow to use Dave Snowden’s Cynefin framework to aid decision-making and de-complexify problemsHow to take a company out of their culture to see new perspectives

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    Dan’s Book

    Connect to Dan Newman:

    LinkedIn

    Website

    Support the show


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  • We are all bodily beings. You do not have a body, you are your wise, sense-making, intuitive, feeling body! And yet, modernity has found itself in a disembodied state; we live in the mind and merely exist in a body.

    Mark Walsh, the embodiment anti-guru, is here to reconnect the mind-body divide and bring us back home. He’s trained local NGOs in conflict zones, taught meditation to soldiers, and even has a black belt in aikido, helping organisations and coaches to work with the body to rediscover its intelligence.

    It’s a delight to share Mark’s beautiful and vital work with you all - join us for an hour of embodied wisdom, neuroscience and powerful facilitation tips - free from woo-woo.

    Find out about:

    What embodiment is and how we can relearn itHow to integrate embodiment practices into facilitation, for a richer experienceThe role of Aikido in peacebuilding, trauma work and facilitationLearn about the practical state regulation technique of ‘centring’How we can read a room through an embodied assessmentWhy we need to use more exact language for terms like ‘energy’ and ‘holding space’



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    Top 12 Embodiment Coaching Techniques

    Connect to Mark Walsh:

    LinkedIn

    Website

    Instagram

    Support the show


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  • As my guest this week will tell you: to avoid a difficult conversation, is to choose the path of least resistance. But when leaders choose the easy way out? Nothing good ever comes from it; only rising frustrations, anxieties, and eventually, resignations.

    Luckily for us, Paul Falcone has had every difficult conversation in the book - and he’s written 17 of them! A three-decade career in HR, a stint as a Universal Studios tour guide grappling with grumpy guests, and now a workplace leadership consultant, Paul has learnt to master workplace friction with grace, empathy and a helping of storytelling. The secret? Facilitation, of course!

    Find out how to become a more vulnerable, self-aware manager, why we must reframe resistance, and the art of leading with an iron fist and a velvet glove.

    Find out about:

    How to approach confrontation with empathy, encouragement and motivationWhy mindset, skillset and self-care are vital for effective leadershipHow to handle difficult managers through considered, non-violent communicationThe importance of building your front-line leadership muscleThe ROI of raising your team’s awareness

    Don’t miss the next episode: subscribe to the show with your favourite podcast player.

    And download the free 1-page summary, so you can always have the key points of this episode to hand.

    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Paul Falcone:

    LinkedIn

    Website

    Amazon Author Page

    HarperCollins Leadership Author Page

    YouTube Channel

    Support the show


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    Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:
    https://workshops.work/podcast

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  • Every leader has it in them to be a coach, if only they could stay curious a little longer. This was something Michael Bungay Stanier learnt early on as a youth crisis telephone hotline operator: the first answer is rarely the only answer.

    Better known for penning the #1 bestseller The Coaching Habit, a book that has found its way into the lives of over 1 million people, Michael’s coaching work is deeply considered, with a reverence for the gloriously messy complexities of human behaviour. It’s a delicate dance of presence, in and out of the spotlight, and thoughtful manipulation to get the best out of people.

    It was a real treat to talk to Michael this week! Episode 280 is full to the brim with wisdoms, tips, tricks and anecdotes from the coaching king, on how we can all become better leaders.

    Find out about:

    How to lead like a coach, helping your team to be more autonomousWhy leaders should stay curious for longer, holding back on adviceThe body language and actionable tools that you can use to promote group agencyThe power of starting questions with ‘what’ rather than ‘how’Relational curiosity: how to stay curious about who people areHow coaching can help redistributing power and status to others

    Don’t miss the next episode: subscribe to the show with your favourite podcast player.

    And download the free 1-page summary, so you can always have the key points of this episode to hand.

    Links:

    Watch the video recording of this episode on YouTube.

    Connect to Michael Bungay Stanier:

    MBS.works

    bestpossiblerelationship.com

    thecoachinghabit.com

    Support the show


    ✨✨✨

    Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:
    https://workshops.work/podcast

    ✨✨✨

    Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!